Contact information

Last updated: 16th July 2026

We’re here to help you with anything you need. Whether you have questions about your order, need product support, or want more information about our phone accessories, our team is ready to assist you.

📩 Customer Support Email

For all inquiries, please contact us at: shwetathorat2015@gmail.com

We respond within 24–48 hours.

📍 Business Location

Dubai, United Arab Emirates (Online‑only store — no physical pickup location)

🛒 Order & Shipping Questions

For questions about:

• Order status

• Delivery time

• Tracking numbers

• Shipping delays

Please email us with your order number for faster assistance.

🔄 Returns & Refunds

If you need help with:

• Returning a product

• Requesting a refund

• Reporting a damaged item

Please include:

• Order number

• Product name

• Photos (if damaged)

Our team will review your request within 24–48 hours.

💬 General Inquiries

For product details, compatibility questions, or any other information, feel free to reach out anytime.

🤝 We’re Here for You

Our goal is to provide high‑quality products and excellent customer service. If you have feedback or suggestions, we’d love to hear from you.